It is our priority
that you only ever
receive equipment in pristine
condition.

Step 1 - Pre Inspection

Each item of equipment is thoroughly inspected by one of our Child Passenger Safety Certified technicians for:

  1. Potential damage
  2. Harness, Strap & Buckle Integrity
  3. Areas marked for extra attention

Step 2 - Vacuum

In order to fully clean the item, we disasssemble, tag and clean each part where necessary using high powered vacuums to remove every last crumb from car seat and stroller fabrics, and right down into the base of the chassis.

Next we use Ecover's Multi Action Spray to clean the chassis / exterior of the item.

Step 3 - Pre Spray and Wash

Next, we apply our soil lifting, hypoallergenic, biodegradable, plant derived formulas to the areas being cleaned. Our formula breaks down the dirt, oil, sugars and other sticky substances that can attract more dust and bacteria. Once these have been loosened from the fabric, we gently wash the fabrics using Ecovers Concentrated Non-Bio Laundry Liquid.

Step 4 - Steam Clean

Our unique steam vacuum system is built to handle the most difficult cleaning situations with ease and requires no harsh chemicals! The steam cleaning system delivers steam at a germ busting 145°C. The steam not only kills harmful bacteria and mould but also kills dust mites.

Step 5 - Post Spot Treatment

For those tough and nasty stains, the CPS technician will re-treat and spot clean any of the remaining stains until they're no longer there. We use Ecovers Stain Remover which quickly removes any stubborn stains.

Step 6 - Re-assemble and Sparkly Clean

We re-assemble the item, conduct a post-inspection for safety and wrap the sparkling clean item to ensure no dirt/bacteria travel back to your doorstep.

Why Steam Clean?

Steam cleaning is a chemical free way of ensuring that the baby equipment you receive is clean and hygienic.

Our steam cleaning process provides the powerful combination of pressure, speed and temperature. Microscopic steam droplets are forced into the tiniest crevices and between fabric layers. The fast moving droplets are able to dissolve and dislodge hidden grime and dirt which can then be extracted using a powerful vacuum.

The heat of the steam is the crucial factor in killing germs when exposed to the 145°C steam from our cleaner.

Ecover Logo

Ecover | This is plant based laundry


WE’RE ON A MISSION TO LEAD A CLEAN WORLD REVOLUTION.

That might make us sound too big for our boots. But the fact is, we want to redefine what clean really, truly means. For ourselves, our homes, our communities, our world.

It’s what we’ve been obsessing over for the best part of 40 years, and it’s what keeps us fearless and foolish. Today, tomorrow, always.

We’re redefining clean for the 21st century. Clean products. Clean homes. Clean values. Leading by example and making sure we try to operate as transparently as a freshwater stream – without getting too holier-than-thou about it. All to inspire people to make their world that little bit cleaner.


CLEAN PRODUCTS

We’re on a mission to make cleaning even cleaner.

Pushing the envelope. Always asking if there’s a cleaner way. Collaborating to create products that will make a real difference and change attitudes for the better. Sure, we’ll make some mistakes along the way. But progress not perfection is the motto we swear by.


CLEAN HOMES

We’re on a mission to embrace living clean, not just clean living.

It’s much bigger than washing the dishes or doing the laundry. It’s about making you feel wonderful in your home environment. Call it harmony, call it feel-good factor, call it whatever you want. We firmly believe that if you treat your home with all the TLC it deserves, then it’ll love you right back.


CLEAN VALUES

We’re on a mission to champion clean behaviour.

That’s why we’re a certified B Corp – a bit like Fair Trade for companies. We may not get it right all the time. And sometimes progress can be frustratingly slow. But as a B Corp we aim to live our clean values the best we can and use our business as a force for good. Celebrate others that are great at it. And put toxic behaviours on notice wherever we see them, 24/7.


THE FACT IS

Clean gets us out of bed every morning.

It’s frankly what we live for.

And it’s time to shout it louder than ever.